REFUND POLICY
Refund & Return Policy – ORAJO
- Return Eligibility
Items may be returned if:
- The product is defective
- The wrong item was delivered
- The product is damaged upon arrival
Returns must be initiated within [X days] of delivery.
- Conditions for Return
- Item must be unused
- Original packaging required
- Proof of purchase required
- Non-Returnable Items
- Personalized items
- Perishable goods
- Hygiene-sensitive products (where applicable)
- Refund Processing
Approved refunds will be processed:
- Within [X business days]
- Via original payment method
- After inspection and verification
- Shipping Costs
- Return shipping cost responsibility clearly stated
Non-refundable shipping fees explained
